Balch Springs Library-Learning Center

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Volunteer Policy

Volunteer Policy

Balch Springs Library – Learning Center

Approved by the Library Board April 18, 2013

Volunteers are valuable resources for the library, helping to enhance library services and sharing their valuable time, creativity and talent.  The Balch Springs Library – Learning Center recognizes volunteers and their service to the library and the community.  Volunteers are advocates for the Library within the community and help patrons become familiar with the Library and Library services. Library volunteers supplement the efforts of paid Library staff members and have the opportunity to feel personal satisfaction while providing a valuable service to the community.

All volunteers must be approved by the Library Director. After approval, volunteers will report to the Children’s Library Assistant Monday – Thursday or the Part-Time Assistant on Friday and Saturday. Volunteers will report to assigned library staff before beginning their volunteer hours. 

All volunteers will complete a detailed information form before being accepted as a volunteer. Adults volunteering to work with children and children’s programs, or regular volunteers that work weekly must complete a background check before beginning volunteer hours. 

All volunteers must be at least 16 years of age with the exception of students in honor organizations or students needing hours for a special project. Teens under 16 must be approved by the Library Director before beginning volunteer hours. Additionally, teens under the age of 16 must have approval from a parent or guardian in order to volunteer.  All parent/guardian contact information and permission signature must be on the information form before service hours begin.

Volunteer hours will be recorded in the Volunteer notebook located at the circulation desk and reported to the State Library each year through the library’s annual reports.

Court ordered community service workers must be approved by the Library Director before beginning service hours. The Library only accepts non-violent offenders for community service.  All documentation must be presented to Library Staff.

All volunteers must arrange to be picked up from the library before closing time.

The Library reserves the right to terminate a volunteer at any time.


Types of Volunteers:

  • Teens
    • Teens needing a specific number of hours for organizations such as National Honor Society, Junior National Honor Society, church, and other school groups
    • Teens wanting hours for their college resume
    • Teens wanting to volunteer during the summer
  • Adults
    • Adults wanting to volunteer their time or skills to help in the library
  • Court ordered community service
    • Community service workers from Balch Springs Court (adult or juvenile) and are at least 16 years of age.
    • Court ordered community service workers from Dallas County Juvenile Court who live in Balch Springs and are at least 16 years of age.
    • Must be non-violent community service workers only

All volunteers must adhere to the policies for all staff members including:

  • Protecting patron privacy
  • Courtesy to all patrons
  • No cell phone use in the library
  • No eating or drinking in the library
  • Adhering to the Library’s Service Philosophy
  • Must check with staff before leaving facility
  • May not chat with friends while completing volunteer hours

All volunteers must be at least 16 years of age. Court ordered community service individuals and adult volunteers must be approved by the Library Director.  Honor Society Students under the age of 16 must be approved by the Library Director.


Teen Volunteers Job Tasks

  • Shelve materials
  • Straighten shelves
  • Check for orderliness
  • Straighten children’s room – put together puzzles, stack floor mats, replace books pulled from shelf
  • Read to children
  • Help patrons in the computer lab if approved by Library Director.
  • Other tasks if assigned

Teen volunteers must not leave library without telling circulation staff.  When leaving for the day, teens under 16 must be accompanied by a parent or guardian. Teens may not use cell phones in the library while completing community service.

Community Service Job Tasks

  • Dust shelving by removing books, then dust
  • Clean children’s area including chairs, stools, puzzles, activity station, and glass
  • Clean knobs on doors and entrances.
  • Clean books when applicable

Additionally, the following will apply for community service volunteers:

  • May not leave library without telling circulation staff. 
  • May not use cell phones in the library while completing community service. 
  • Must be courteous to staff members and patrons at all times.

The Library reserves the right to terminate any volunteer at any time.